Customer Care

Payment

The payment for any order can be made by debit or credit cards. .Your card is charged after you place an order on the website.
When you use a card to place an order on Fabric of Society, you validate yourself as its owner or confirm that you have been authorized by the owner of the card to use it. All card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, Fabric of Society will not be liable for order cancellation.
 
We are not responsible nor liable to you for any foreign exchange fees which our or your bank or any payment processor or third-party charges you when placing or refunding an order on Fabric of Society.
Fabric of Society reserves the right to decline orders without liability to you where it believes that payments are not authorized, the payment method is invalid or where it thinks you are not authorized to use the payment method.

Fabric of Society may also, at its own discretion, choose to cancel any order.

Fabric of Society takes transaction security very seriously. We do not store your card or payment details anywhere. Our transactions are processed through OTTU and CyberSource through NBK (National Bank of Kuwait) that encrypt your card data in a secure environment and through PayPal.

Fabric of Society also uses advanced server security software with SSL encryption to provide a secure transmission of your card details. Trusted, legally authorized partners are responsible for ensuring that your payment details remain secure during the transaction.

Fabric of Society takes utmost care to keep your payment details secure however, complete security is in no way guaranteed Fabric of Society cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to the data you provide when accessing or ordering from the site.

 Currency

Although you can view currency conversions on the website while shopping, they are just indicative of the latest exchange rate. All transactions at checkout occur in United States Dollars (USD) If your debit/credit card is not denominated in USD, the final amount will be charged based on the applicable exchange rate on the day your payment card issuer concludes the transaction.

Fabric of Society shall not be responsible nor liable to you for any foreign exchange fees which our or your bank or any payment processor or third-party charges you when placing or refunding an order on Fabric of Society.

Refund

If Fabric of Society approves your return request, your refund will be credited to the original payment source and will exclude any associated costs such as but not limited to shipping, taxes, duties, customs costs. Customs duties and taxes are non-refundable.

We are not responsible nor liable to you for any foreign exchange fees which our or your bank or any payment processor or third-party charges you when placing or refunding an order on Fabric of Society website

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