Customer Care

Terms & Conditions


Fabric of Society for Retail Sale of Women's Ready-Made Garments Company WLL (“FOS”) is a company sells luxury & lifestyle clothes and products (the “Products”). This website is owned and operated by FOS and the Products shall be sold, supplied and delivered on the terms & conditions (Terms & Conditions) contained herein. The Terms & Conditions may be changed from time to time without notification.

The purchase orders shall be processed through Fabric of Society Website and payments shall be accepted as described in these Terms & Conditions.

You may shop through this Fabric of Society website by registering yourself on the website for you are required to provide true and accurate information.

You, upon registration, shall be required to keep your account details and password confidential. Fabric of Society support services will never ask your password. Fabric of Society shall not be liable for any loss suffered in case of any misuse of your registration details. You may contact us at:

By registering or placing an order on the website, you confirm that all the information you’ve provided to us is true. If Fabric of Society suspects that any of the information provided by you is incorrect, untrue or inaccurate, it reserves the right to deactivate your account and take necessary action.


By placing an order through Fabric of Society website, you confirm that all the details provided by you are true, correct and not misleading.

You agree to buy the chosen item(s) at the price indicated including any shipping fee, taxes and duties wherever applicable. While we strive to ensure that all details and prices listed on the website are correct, there may be instances of erroneous information.

You can’t reserve an item on Fabric of Society Website. However, you may place an advance order for certain items that are available for pre-order. Pre-orders require advance payment to ensure that you receive the item on priority. All pre-order items and special items are non-refundable under any circumstances.

If certain items are not in stock and you have registered for their arrival notification, we may notify you about their arrival via e-mail within 48 hours of the products being active on the site. In rare instances, a product may be available when you place an order but sold out by the time, we process the order. We shall notify you if this happens and promptly work to resolve the matter.

Fabric of Society is in no way liable to you or any other party should the item you ordered be unavailable beyond refunding the amount paid for that product only.

After placing your order on the site, please check the details to ensure that the items listed are correct in terms of size, color and quantity. You’re solely responsible for the information provided in the order.

Orders placed are subject to acceptance and availability of Products. An Order may be rejected in instances of ineligibility, inability to authorize payment, suspected fraud, shipping restrictions and stock availability. Fabric of Society may to withdraw or cancel any offer to purchase at any time at its own discretion.

Receipt and or confirmation of your order will be communicated by e-mail. Orders can only be confirmed or accepted by Fabric of Society. Fabric of Society shall not be liable for any damages whatsoever should Fabric of Society be unable to fulfill an order, in whole, in parts, or correctly.

Please ensure you input your data carefully and correctly when placing an order as we will not be able to change the delivery address once your order is placed. 

Fabric of Society is unable to change data added by the customer. Including by not limited to changes of delivery address, names and email addresses. 

Where a shipping redirection is requested Fabric of Society will assist at their discretion and will not be responsible or liable for shipping partner costs, delays or any other issues which may arise as a result of the redirection request. Fabric of Society will also not be liable to refund customers for any deliveries that are delayed or lost due to a shipping redirection request. 

Intellectual Property Right

All content on the website is owned by Fabric of Society or its partners or the brands. Everything including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software (including the presentation and compilation) is protected by international copyright laws as well as by relevant laws concerning copyright, authors’ rights and database right laws.

Except where explicitly stated to the contrary, all persons (including their names and images), third party trademarks and images of third-party products, services and/or locations featured on the website are in no way associated, linked or affiliated with us. Any trademarks/names featured on the website are owned by the respective trademark owners.

Your use of the site and its contents does not allow you to reproduce, duplicate, copy, sell, resell, access, modify, or otherwise exploit, the content in full or in part, for any purpose without our prior written consent. You can use the content only when explicitly authorized by Fabric of Society or its third-party licensors in writing. Any reproduction or redistribution of the content is prohibited and may result in civil and criminal penalties.


Besides what is mentioned in the intellectual property rights, content constitutes all photographs, images, sounds, audio, video or text on this site.

Fabric of Society tries to ensure that all the information on the site is accurate; however, Fabric of Society doesn’t guarantee that the information is error-free.
Fabric of Society also doesn’t guarantee its immunity to viruses or other harmful components. It’s suggested that you have an updated anti-virus software when browsing the website.

Fabric of Society hosts and sells designer labels from around the world; however, it doesn’t associate with the views of the designers, labels or any third-party vendors. Views expressed in the articles or videos on Fabric of Society solely belong to the author/people in the video and don’t have a bearing on Fabric of Society views.

If you post or comment on Fabric of Society, or on any other platform about Fabric of Society, you are solely responsible for the content. By posting or commenting on the site, or about Fabric of Society on any other site, you grant Fabric of Society all rights to republish and repurpose the content in all kinds of media.

Fabric of Society also holds the right to delete or not publish any comment that it deems inappropriate.

Linking & Third-party Sites

You may link our website but only in a lawful way and without damaging our reputation. If Fabric of Society considers the linking inappropriate and asks you to remove it, you must do it right away.

Fabric of Society holds the right to withdraw the linking permission at any time.

Fabric of Society holds no responsibility for all the third-party content it hosts on its website.

The sites are only for consumer convenience and we are not accountable for the accuracy of their content. We have not evaluated or examined the content of these websites and are in no way responsible for any loss or damage caused by these resources. You’re requested to review the terms and conditions and privacy policy of these external websites before using them.

No Warranty

Fabric of Society does not warranty the reliability or accuracy of any information including images, content, audio, music etc. Provided on or through the use of the site. We don’t assure that the site is without errors or that its use is steady and undisturbed. When using the website, you confirm that you use it at your own risk. If you download any content from the website, you do it at your own risk. You are solely responsible for any damage or loss caused by downloading of any information from the website or third-party links.

The website may lack data integrity and be vulnerable to delays. The website may also be unavailable for use from time to time due to maintenance or development work. When using the website, you agree that Fabric of Society is under no obligation to provide help and support for the website. You also agree that you use the site at your own discretion and risk, and Fabric of Society can bar you from using the website at any time.


You agree to be a part of the communications Fabric of Society sends across in any form or media. While registering on the website you agree to receive all promotional communications sent forth by us. You are free to opt out of these e-mails by clicking on the unsubscribe link embedded in the communication. The customers may contact through live chat at the provided link.

Our Information

You provide Fabric of Society every right to use the information provided by you (directly or indirectly) for promoting and operating the site in agreement with the terms and conditions listed on the site.

Membership Termination

Fabric Of Society reserves the right to withdraw, limit or terminate your use of the website without any notice or citation of reason.

Limitations & Liabilities

We are not responsible for losses that arise in the absence of our negligence.

We are also not liable for failure to meet any of our obligations listed under the t&c when the failure is due to reasons beyond our control.

Manufacturing Defects

Certain products purchased from Fabric of Society have a manufacturer’s warranty and are hence replaceable under the warranty. Please contact our Fabric of Society customer care immediately if you believe that the product you received has a manufacturing defect.


We do not offer the ability to cancel an order after you have successfully placed it on Fabric of Society . If you wish to cancel your order, wait for its delivery and then follow the return process.

Promotion Codes

Fabric of Society occasionally runs promotions and you may receive a promotion code via e-mail or through other advertising sources.

Please note that these promotional codes are non-transferable and can’t be redeemed for cash. Each code has an expiry date, which is usually stated in the details of the promotion and cannot be used in conjunction with any other promotion code or offer. Only one promotion code can be used per order.

When a promotion code is applied to an order, the discount value is distributed across all the items which the code is applicable toward. So, if you return an item from such an order, the refund will amount to the price paid by you after the discount. The discount will not be refunded.

If you manage to apply a promotion code to an order or item where it should not be applicable per internal policies of Fabric Of Society, Fabric of society will notify you and will offer you the ability to pay the difference required or to cancel the order and refund the amount back to you.

Fabric of Society will not be liable to you in any way and will not be obliged to fulfill said order.

No Commercial Use

The content on Fabric of Society is strictly for your personal use. You can’t use it for any commercial benefit. This site, or any of its content shouldn’t be used to further any commercial purpose. The contents and or any material mentioned herein is proprietary to Fabric of Society and protected by intellectual property rights laws. Fabric of Society shall have the right to take appropriate action(s) if any breach or infringement of such rights occurs.


Fabric of Society strives to deliver your purchases in excellent condition as quickly as possible, but it is to be noted that the delivery times mentioned on the site are only estimates. We aim to deliver your order within 30 days from the date of order acceptance (this does not relate to special order or pre-order items), however we take no responsibility of the time taken at the customs office of the destination country.

User Generated Content

When commenting, writing feedback or a review, you take full responsibility of the information you provide. By posting on the website or other media platforms associated with Fabric Of Society or any other platform, you give us full rights to use the content as we deem fit. Fabric Of Society also reserves the right to delete or remove any content posted by you if it considers it inappropriate.

Site Usage

By agreeing to the terms & conditions listed on Fabric Of Society , you confirm that you’ll not make an attempt to damage or impair the website. You also confirm not to use the site for any fraudulent or unlawful activities. Fabric Of Society reserves the right to terminate your use of the site or take other appropriate action if it suspects that you have breached the terms indexed in the agreement.

Product Information

Fabric Of Society has made every effort to display accurate information of our products on the website. However, as screen settings vary, we can’t assure you that your monitor’s display of the colors will be completely accurate or that the cameras used are able to capture the exact color of the item(s) being sold or displayed.

Fabric Of Society isn’t liable for inaccurate information conveyed about the products due to technical errors or technical constraints.

Customer Rights

You will have the right to receive satisfactory products when you order from the website and said items are physically available to Fabric Of Society to be delivered to you.

You will have the right to request a return for an order within the specified window of return (refer to our return policy) and request a refund if it is not damaged or defective and if the return request is approved by Fabric Of Society The terms and conditions listed on Fabric Of Society don’t intend to violate these rights.


You agree to indemnify Fabric Of Society and all parties associated with it against all damages, costs, claims and expenses, including legal fees, originating from the use of the website or your breach of any of the terms mentioned on the website. Any derogatory or defaming remark or expression about Fabric Of Society or any of its owners, employees or any other person associated or related to Fabric Of Society shall be actionable under applicable laws.

No Waiver

Even if we take no action against you when you breach the terms listed in this document, we still reserve the right to take necessary steps at a later time or in any situation where a breach is made by you.

Entire Agreement

You confirm and agree that the terms & conditions listed here constitute a complete agreement between us and supersede all earlier agreements that might have been there between us.


All the Terms & Conditions operate independently of each other. If a court of law declares one of them to be unlawful, the remaining sections will still remain valid and enforceable.

Governing Law

These Terms & Conditions shall be governed by the laws of Kuwait. All disputes arising out of or concerning these Terms & Conditions are subject to the exclusive jurisdiction of the courts of Kuwait.